dbb33 Terms and Conditions
Please read these terms carefully before using the dbb33 platform. By registering and using the platform, you are considered to have accepted these rules.
Important Notice: The terms and conditions stated on this page apply to all services and gaming activities on the dbb33 platform. Only persons aged 21 or above may participate on this platform. dbb33 reserves the right to change these terms and conditions at any time.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Registration
- 3. Account Security
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension and Closure
- 9. Limitation of Liability
- 10. Privacy and Data
- 11. Dispute Resolution
- 12. Changes to Terms
1 General Provisions
dbb33 (hereinafter referred to as the "Platform" or "we") is a digital platform providing online entertainment and gaming services in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and dbb33.
By accessing the platform, registering, or using any of its services, you agree to these Terms. If you do not agree with these Terms, please refrain from using the dbb33 platform.
1.1 Scope of Application
These Terms apply to all services offered by dbb33, which include:
- Online slots and casino games
- Cricket and other sports betting
- Live casino services (including PP Live)
- Wallet and financial transaction services
- Bonus and promotional programs
- Customer support services
1.2 Applicable Law
These Terms have been drafted and are to be interpreted in accordance with the applicable legal framework. The user acknowledges that they are aware of and responsible for complying with the laws and regulations applicable in their own jurisdiction.
2 Eligibility and Registration
The following eligibility requirements must be met to open an account and use the services on dbb33:
2.1 Age Requirement
Only persons aged 21 or above may register and participate on the dbb33 platform. Any user who registers by providing a false age will have their account permanently closed at any time, and the associated balance may be forfeited.
2.2 Registration Terms
- Each individual may open only one account.
- All information provided at the time of registration must be accurate, complete, and up to date.
- Providing false information may result in account cancellation and forfeiture of funds.
- Operating multiple accounts under the same person's name is prohibited.
- dbb33 may request documents required for identity verification (KYC) at any time.
2.3 Identity Verification (KYC)
dbb33 follows an identity verification process to ensure safe and responsible gaming. For withdrawals or large financial transactions, the user may be required to submit a copy of their national ID or passport and proof of account ownership.
3 Account Security
You are solely responsible for ensuring the security of your dbb33 account.
3.1 Password and Login Information
- Keep your password and login information completely confidential.
- Do not share your account information with anyone.
- If you believe your account security has been compromised, contact us immediately via live chat.
- You are responsible for all activities carried out from your account.
3.2 Account Transfer Prohibited
Transferring, selling, or allowing another person to use a dbb33 account is strictly prohibited. If such activity is detected, both accounts will be permanently closed.
4 Deposits and Withdrawals
4.1 Deposits
Funds can be deposited into dbb33 using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳500 (for each method).
- Deposited funds are generally credited to the account instantly.
- If you encounter any issues during a deposit, contact the support team immediately.
- Users may only make deposits using a payment method registered in their own name.
4.2 Withdrawals
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals may be held if identity verification has not been completed.
- Applicable wagering requirements must be met before withdrawing.
- Funds will only be returned via the method used for the deposit.
4.3 Financial Transaction Responsibility
dbb33 reserves the right to suspend any transaction and notify the relevant authorities if fraud, money laundering, or any illegal financial activity is suspected.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
First-time depositors at dbb33 will receive a 100% first-deposit bonus of up to ৳20,000. The following conditions apply to claim this bonus:
- The total of the bonus and deposit must be wagered 20 times (20x).
- Each user may claim the welcome bonus only once.
- Bonus funds may not be used on any unauthorized game.
- If a withdrawal is attempted before the wagering requirement is met, the bonus will be cancelled.
5.2 VIP and Cashback
dbb33's VIP program has 5 levels, each offering a weekly cashback:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.7% weekly cashback
- Platinum: up to 1.0% weekly cashback
- Diamond: up to 1.2% weekly cashback
VIP level progression is determined based on regular activity and platform guidelines.
5.3 General Bonus Terms
- dbb33 reserves the right to modify, suspend, or cancel any bonus offer.
- Operating multiple accounts for the purpose of claiming bonus benefits is strictly prohibited.
- Winnings earned through bonus funds may only be withdrawn after the wagering requirement has been met.
6 Gaming Rules
6.1 Fair Play Policy
dbb33 maintains a fair play policy across all games. The games operated on the platform are powered by software from recognised game providers (including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and Ezugi).
6.2 Technical Errors
Results displayed due to a technical error or system malfunction in any game will be considered void. In such cases, deposited funds will be returned, but any winnings displayed as a result of the error will not be paid out.
6.3 Game Rules
- Each game has its own applicable rules, which are available in the game interface.
- Using any strategic or automated tools to play games is prohibited.
- If a player exploits a game vulnerability or bug to gain an advantage, the relevant winnings will be cancelled.
7 Prohibited Activities
The following activities are strictly prohibited on the dbb33 platform:
- Operating multiple accounts or claiming multiple bonuses.
- Money laundering or any illegal financial activity.
- Providing fraudulent information or falsifying account details.
- Using bots, macros, or automated software to operate games.
- Attempting to breach the platform's security systems or hacking.
- Harassing or abusing other users.
- Gaining an advantage through collusion or coordinated cheating.
- Exploiting technical bugs or errors to gain an unfair advantage.
Any user involved in the above prohibited activities will have their account permanently closed and all balances forfeited.
8 Account Suspension and Closure
8.1 dbb33's Rights
dbb33 may temporarily or permanently close any account without prior notice for any of the following reasons:
- Violation of any provision of these Terms.
- Failure to complete identity verification or providing false information.
- Suspicion of fraud or illegal activity.
- Responsible gaming concerns (such as a self-exclusion request).
- At the direction of a regulatory or legal authority.
8.2 User Rights
A user may close their account at any time. In such cases, the available balance (subject to wagering requirements) will be returned. A request to close the account must be submitted to the support team.
9 Limitation of Liability
dbb33 will not be held liable for the following:
- Any loss caused by internet disconnection or technical issues.
- Delays or errors caused by third-party payment providers.
- Any loss caused by the user's own negligence.
- Financial loss from game outcomes — financial risk exists in online gaming.
- Any issues arising from uncontrollable circumstances (force majeure).
Gaming on the dbb33 platform is entirely a matter of personal choice. The user is solely responsible for all financial decisions.
10 Privacy & Data Protection
dbb33 places the highest importance on protecting users' personal information. Our SSL encryption and secure data management policy ensure that your information remains protected.
Please read our Privacy Policy for details on how personal information is collected, stored, and used.
10.1 Data Sharing
dbb33 does not sell users' personal information to third parties. However, limited information may be shared with specific parties when required by legal obligations, fraud investigations, or payment processing needs.
11 Dispute Resolution
11.1 Complaint Process
To resolve any complaint or dispute, the user should first contact us via our 24/7 live chat or email. We will make every effort to resolve the matter as quickly as possible.
- Live Chat: Available 24/7 (in Bengali)
- Email: [email protected]
11.2 Final Decision
In the event of any dispute, dbb33's decision shall be considered final and binding, unless the user can demonstrate that the decision was made in violation of these terms and conditions.
12 Changes to Terms and Conditions
dbb33 reserves the right to change, amend, or update these rules and terms and conditions at any time. Continued use of the platform after any changes will be considered as the user's acceptance of the new terms and conditions.
For significant changes, users will be notified via their registered email or through a notice on the platform. The latest version will always be available on this page.
12.1 Contact
If you have any questions about these terms and conditions, please contact us:
- Live Chat: Available 24/7
- Email: [email protected]
Visit our FAQ page to learn more or go to the Responsible Gaming page.